Assistenza
Continuità e sicurezza
Dal 1999 offriamo servizi di assistenza tecnica, installazione e configurazione per tutti i prodotti Apple.
Tuteliamo i nostri clienti da blocchi alla produzione aziendale o professionale, con i migliori sistemi di storage e back up e con interventi tempestivi e risolutivi.
Il tuo Wi-Fi è lento e intermittente? Non hai un Back Up ottimizzato per tutti i computer dell’ufficio? La condivisione dati tra i diversi utenti è lenta e complicata?
Chiamaci per un sopralluogo gratuito e una diagnosi della tua infrastruttura informatica
Assistenza onSite
Siamo disponibili ad interventi presso la sede dei nostri clienti dal lunedì al venerdì, dalle 9.00 alle 13.30 e dalle 14.30 alle 19.00.
Assistenza remota
Tramite VPN o TeamViewer, sistemi standard certificati e sicuri (crittografia a 256Bit) i nostri tecnici, previa vostra autorizzazione, potranno intervenire tempestivamente per risolvere i vostri problemi software e verificare lo stato del vostro hardware e l’aggiornamento e il monitoraggio costante del vostro server
Scarica gratuitamente l’app sia per il tuo Mac sia per il tuo iPhone/iPad dall’icona qui a fianco.
CdM Care
CdMCare estensione garanzia 3 anni
Il servizio include la riparazione del prodotto in caso di guasto o malfunzionamento hardware con presa e riconsegna onsite tramite corriere espresso, viene erogato in collaborazione con un Centro Assistenza Autorizzato Apple e non include:
danni accidentali, manodopera non strettamente legata alla diagnosi e sostituzione/riparazione del prodotto (a titolo di esempio, sono esclusi i servizi di backup, ripristino, muletto, ecc., che possono essere acquistati separatamente).
Include invece il servizio di presa e riconsegna
Staff tecnico certificato
Apple Certified Macintosh Technician
Apple Logic Pro 9 Master Pro
Apple Certified Media Administrator ACMA
Apple Xsan Administrator
Apple Certified Pro – Final Cut Server
Apple Certified Pro – Final Cut Pro 7
Apple Certified System Administrator ACSA
Apple Certified Specialist – Mac OS X Directory Services
Apple Certified Specialist – Mac OS X Security and Mobility
Apple Certified Specialist – Mac OS X Deployment
Apple Directory Services Integration and Administration
Apple Certified Support Professional
Apple Certified Technical Coordinator
ACA-MIB10.9,
ACTC10.9,
ACSP10.7,
ACTC10.8,
iOS Technical Training Updated v2,
ACTC-MMB, ACA-MACINTEGRATION10.7,
ACA-MIB10.8,
ACSP10.8,
ACA-MMB10.8,
ACSP10.9,
Apple Products Overview For Business – Commercial: iOSFeaturesforBusiness&DevelopinganiOSPlan: Tech Series – iOS Essentials v3:
Apple Certified Associate – Mac Integration 10.9: Apple Certified Technical Coordinator 10.9:
EMEIA Tech Programs Half Day Workshop ND7: Apple Certified Support Professional 10.8:
Apple Certified Associate – Mac Integration 10.8: Apple Certified Support Professional 10.9:
Apple Certified Associate – Mac Management 10.8: Apple Certified Associate – Mac Management 10.9: Apple Certified Technical Coordinator 10.8:
Tech Series – Deploying iPhone and iPad in Business: Tech Series – What’s New in Lion:
Selling Apple TV (non-Siri),
iPhone (Sept 2017),
Apple TV (Sept 2017)
iPad and iPhone in Business:
Apple Certified Associate – Mac Integration 10.7: Tech Series – OS X Essentials:
iOS Technical Training:
Apple Certified Support Professional 10.7:
9.7-inch iPad Pro,
iPhone SE (No Apple Pay version),
Apple Products Overview For Business – Commercial,
Help Customers Become Owners,
Apple TV (12/16),
Apple Announcements (March 2018),
Apple Special Event (w/o cellular),
Thunderbolt 3 and USB-C accessories,
iPad in Business, Spotlight on Apple Pencil,
Mac_v2,
Apple Watch (Sept 2017) [w/o cellular],
Apple Products Overview For Business – Commercial, Check your knowledge—iPhone X,
Mac (Sept 2017),
Find the right gift, B2B Knowledge Check #2
B2B Knowledge Check #4,
Hardware and software v2,
WWDC 2017, iOS Features for Business & Developing an iOS Plan ,
Mac (12/16),
Tech Series – Deploying iPhone and iPad in Business, Tech Series – What’s New in Lion,
iPhone (12/16),
Beats (12/16),
Beats wireless earphones and headphones,
WWDC 2017,
Beats wireless lineup,
iPad, EMEIA Education ND7 – April 2017,
Apple TV (12/16),
iPad (12/16),
Expert Collection—iPhone Photography,
Beats EP,
Apple Products Overview For Business – Commercial,
Add accessories (May 2017),
Apple Special Event—September 2018 v2,
What goes great with Apple products (Mar 2017),
Reasons to upgrade to iPhone 7,
B2B Knowledge Check #2,
Mac (12/16),
Apple Watch and watchOS 3 (12/16),
B2B Knowledge Check #4,
Thunderbolt 3 and USB-C accessories,
iPhone 7 and iOS 10,
Essential accessories, Education Knowledge Check #2 – ND6 H1’17
This report was generated on Friday 30 November 2018